Key Points of Service

Our aim is to steer and guide you through what is undoubtedly a stressful and often traumatic time. The disaster recovery scheme has been designed to plug the holes in your own provisions, providing services and support when and where you need it most.

We will provide you with:

• Access to a 24 hour telephone advice line
• Priority access to Riley Dunn & Wilson services in the event of a disaster
• Rapid response teams of trained staff
• On-site assessment immediately following any fire, flood or explosive disaster
• Salvage recommendations and estimated costs
• Sorting, listing and stabilisation of damaged material
• Provide arrangements for recovery and transportation of damaged material
• Organisation of deep freeze and freeze drying facilities
• Preferential treatment to carryout any restoration treatment

If requested, a member of our team can visit your premises before you suffer a disaster to advise on how to store items and minimise the risk of any damage should you be affected by a fire or flood.

We can also liaise with your insurance company and loss adjuster should the worst happen.

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